Terms of Service

Anchored Letters provides customized letter writing, printing, and mailing services designed to send encouragement and support to military recruits and service members.

We reserve the right to modify or discontinue any part of our services at any time without notice.

By using our website, you confirm that:

• You are at least 18 years old, or you are using the site with parental/guardian consent
• All information you provide is accurate and complete

Pricing

All prices are listed in U.S. dollars and are subject to change without notice.

Payment

Payment is required at the time of purchase. We use secure third-party payment processors (such as Stripe, Square, PayPal, or similar providers). We do not store full credit card information on our servers.

Order Accuracy

You are responsible for ensuring:

• Correct spelling of names
• Accurate mailing addresses
• Correct branch or training location information

Anchored Letters is not responsible for delivery delays or returned mail due to incorrect information provided by the customer.

• Delivery times vary depending on military base processing procedures and training schedules.
• We do not guarantee specific delivery dates once mail is handed off to postal or military mail services.
• Anchored Letters is not affiliated with the U.S. Department of Defense or any branch of the Armed Forces.

We are not responsible for delays caused by:

• Military base mail processing
• Training restrictions
• Weather conditions
• Postal service disruptions

Due to the personalized and custom nature of our services, all sales are final once an order has been processed or mailed.

Refunds may be considered only if:

• We made an error in printing
• The order was not processed due to our internal issue

By submitting letters, photos, or messages, you confirm that:

• You own the content or have permission to use it.
• The content does not violate any laws.
• The content is not abusive, threatening, obscene, or unlawful.

We reserve the right to refuse to print or mail content that we deem inappropriate or unlawful.

All content on this website — including logos, branding, text, graphics, and design — is the property of Anchored Letters and may not be copied, reproduced, or distributed without written permission.

To the fullest extent permitted by law, Anchored Letters shall not be liable for:

• Indirect or incidental damages
• Emotional distress related to delivery timing
• Lost or delayed mail once transferred to postal services
• Errors caused by incorrect information submitted by customers

Our maximum liability shall not exceed the amount paid for the specific order in question.

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

These Terms shall be governed by and interpreted in accordance with the laws of the State of [Insert Your State], without regard to conflict of law principles.

We reserve the right to update these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.